INTERNATIONAL ORDERING & SHIPPING POLICY

What is the return policy for international orders?

If you wish to return an order, kindly get in touch with our customer care team at customercare@inkiras.com or on +91-9413293311 within 15 days of receiving the order.

For all international orders, customers can easily return products within a 15 day window self-ship the products . The order needs to be sent back to the following address –
INKIRAS INTERNATIONAL D-81 Manglam City, Kalwar Raad, Jhotwara, Jaipur, Raj – 302012, India

Once we receive the product(s), it will go through a quality check at our warehouse and we will then initiate the refund in your source account within 24-48 business hours.

Please note that the refund amount will be calculated post deducting the import charges and shipping and handling costs.

Which countries does INKIRAS ship to?

We currently deliver to the following countries -Australia, Belgium, Canada, China, Fiji, France, Germany, Greece, Guyana, Hong Kong, Hungary, India, Indonesia, Ireland, Italy, Japan, Kuwait, Malaysia, Mauritius, Nepal, Netherlands, New Zealand, Nigeria, Norway, Philippines, Saudi Arabia, Scotland, Singapore, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Thailand, Trinidad & Tobago, United Arab Emirates, United Kingdom, United States of America

What are the shipping charges on International orders?

The shipping charges on all international orders, irrespective of order size are as below:

 CountryShipping Cost
 IndiaFree
 USAUSD 20
 CanadaCAD 27
 United KingdomGBP 16
 AustraliaAUD 27
 SingaporeSGD 27
 MalaysiaSGD 27
 EuropeEUR 16
 UAEAED 73
 Saudi  ArabiaSAR 80
 GuyanaUSD 40
 Trinidad & TobagoUSD 40
 FijiUSD 20
 All Other CountriesUSD 20
How long will it take to receive the ordered products?

The average delivery time is 7-10 business days, depending on the country of residence.

Delivery of Luxe and customized styles may take 7-25* business days due to the workmanship of the product.

What delivery methods do you use?

All international orders are sent through DHL and FedEx.

How do international duties and taxes work?

Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges and will not be able to define the cost as it varies from country to country. However, no duty is applicable on the specified order value for the below list of countries.

 CountryNo Duty applicable in national currencyApplicable Custom Yes/No
 Australia< 1000 AUDYes
 United KingdomGBP 135Yes
 Singapore< 400SGDYes
 United Arab EmiratesAE 950Yes
 Saudi ArabiaSAR 1000Yes
 United StatesUSD 800Yes
What payment options are available on Inkiras?
  1. Paypal
  2. Credit/Debit Card
How do I cancel my international order?

Cancellation would not be accepted for INKIRAS styles and any customized items altered as per body measurements. In case of any query, kindly get in touch with us on customercare@inkiras.com or call us on +91-9413293311, Kindly note, orders can only be cancelled before they are packed in our warehouse.

What if I don't want to pay my international duties and taxes?

If you choose to not pay duties and taxes and refuse to accept the delivery of the product, the refund will be made after deducting the import charges we incur to ship the product back to India. If the return charges are higher than the order refund amount, no refund will be made

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